One of the problems that I had after upgrading to the new Windows 10 was that my touchpad stopped working. If you are facing the same issue, here is what I did to solve this.
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First, you need to download and install the latest version of ASUS Smart Gesture:
If you already have this version, then you may need to Repair the installation. Go to Settings -> Control panel -> Uninstall/Change program -> ASUS Smart Gesture -> Repair.
If everything is fine, you should see ASUS Touchpad in Device Manager.
Notes:
- ASUS support suggests to download and reinstall the ATK driver first and then reinstall the Touchpad driver. Download ATK driver from here: |
- If you have an ASUS T300LA and the multi-touch is not working, uninstall ASUS Smart Gesture and install V2.2.8 from here: 64-bit. Then, restart. Also, if you are having issues with an ASUS ZenBook UX32VD use V2.2.8.
Asus 502l Missing Touch Screen Driver
Error messages:
- If you get the message “Another version of this product is already installed…“, you need to uninstall the old version and then install the new one.
- If the installer throws the error “Source file not found: …Temp1_SmartGesture_Win10_64_VER406.zipSETUP.CAB. Verify that the file exists and that you can access it.“, extract the zip file and then run the setup.
- If the installer throws the error “There is a problem with this Windows Installer package…” and then makes a rollback, I wrote the solution on this post.
NEW: I’ve made a list with all the download links for the latest versions of ASUS drivers and tools for Windows 10:
ELAN driver update overrides ASUS Smart GestureToday, Windows Update on my laptop decided to override the ASUS driver. The update is called “ELAN driver update for ELAN Input Device” and it is actually a driver from Toshiba.
In order to stop this update I used the Microsoft tool from How to temporarily prevent a Windows or driver update from reinstalling in Windows 10.
After executing the troubleshooter, select Hide updates and then check the update named: ELAN driver update for ELAN Input Device.
Asus Drivers Touch Windows 10
Posted by2 years ago
Archived
(I've asked this question on many sites before because Googling it spits out barely any useful results for me and any forum post I make on some other website gets a rude or useless response. I expect more from reddit this time.)
Okay. Now to the problem.
Yesterday, I had just finished a fresh new installation of Windows 10 1703 on my Digiland DL808W (details at the bottom of post) tablet. Upon starting up Windows, i found that several drivers did not work. This includes the HID-Compliant Touch Screen driver. When I looked it up on Device Manager, no touchscreen driver showed up, and there were a bunch of Unknown Devices under 'Other Devices'. I figured Windows didn't know what the heck the digitizing object on my tablet was, so I decided to find a touchscreen driver online. 57 Google searches later, and i never found any results except janky 'driver download' websites, 3 year old dead forum posts I wish had the answer to my problems, and some drivers for other laptops and devices. Next, i asked on several websites then Superuser (stackexchange website) and some a-hole insisted I go to intel's website to download the drivers, and call the manufacturer. Turns out, they're just Chinese tech support dumbos that don't help at all, and work for a company who only bother to put '13' on their support page for the tablet.
Later on, I decided to download a driver downloader software and it worked... almost like a charm. It had installed most of the drivers i needed, but still left the touchscreen unrecognized. Fast forward next day, it had finished downloading all the drivers it needed to update. After tinkering with the device manager a little bit, i figured out Windows has a database of installable drivers, but after trying to install those drivers for the Unknown Devices because i figured one of them could be the touch screen -- but no dice.
At the moment, I, ofcourse, am still on the hunt for a good driver, and some help, or even advice, would be great. Thanks! :D
Digiland DL808W Specs:
- CPU: Intel Z3735F
- RAM: 1GB
- Internal Memory: 28.9GB (32GB on the product page)
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